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Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

How to appeal my EI decision?

EI Reconsideration Process If you disagree with EI processing’s decision on your claim, you may file a reconsideration request. Below are the most common reason for filing a reconsideration. EI benefits have been refused EI benefits received are to be repaid a warning letter has been given and/or a penalty has been imposed Employers and/or...

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Can I Go to School While on EI?

Can I Go to School While on EI?...

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Working part-time while on EI or Maternity —

Earning while on EI rule Yes, you are allowed to work while on EI. To calculate the deduction against your weekly benefits, the EI office will ask in your report to declare your total hours and gross amount earned for the specific EI week. There is no such thing as maximum allowable hours you can...

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Service Canada Outreach Support Centre

Service Canada Outreach Support Centre...

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8 easy steps to contact EI call centre agent

8 easy steps to contact EI call centre agent...

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Best way to complete EI report and clear a pending report

Best way to complete EI report and clear a pending report...

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Quick Way to complete EI Online Report

Quick Way to complete EI Online Report...

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Do I qualify for EI if I still work in a part-time job?

Many people have asked if they can still be qualified for employment insurance benefits if they have been separated from their main job or one of the two jobs they worked. Under the current regular EI rule, a person must have  7 consecutive days of separation from work to qualify for regular EI Therefore, the...

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Is EI payment deposited weekly or bi-weekly?

How does EI payment schedule works? Your EI payment is issued every 2 weeks after you have completed your online EI report. You will be paid either through direct deposit (within 2 business days) or by mailed cheque (up to 2 weeks). EI does not pay your 2 weeks in advance. Your bi-weekly EI benefits...

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How to call EI call centre from outside of Canada

If you are outside of Canada and you would like to call EI call centre, the 1-800-206-7218 number will not work outside of North America. The only few ways to reach them is by using either Skype or any internet voice service providers that provide free 1-800 number call service. For more info, please refer to...

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Canada Dental Benefit Program Information

The interim Canada Dental Benefit is intended to help lower dental costs for eligible families earning less than $90,000 per year. Parents and guardians may be eligible if they pay for dental care for a child under 12 years old who does not have access to a private dental insurance plan. Depending on your adjusted family...

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Common reasons why you have not received your EI payments and processing delay

Here are some of the most common reasons why people do not receive their EI payments. You have reached the end of your claim entitlement weeks, which means you have received all the benefits weeks you were entitled to. You may verify this information by login into your My Service Canada Account. If you still...

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2024 Easter Monday EI payment delay

Due to 2024  Easter long weekend, the Service Canada Employment Insurance office will be closed on Friday, March 29th, and Monday, April 1st, 2024. All EI claimants (regular or special) may experience a delay of one or two business days in receiving their Employment Insurance cheques or direct deposit. The direct deposit payments will be...

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What if my employer refuse to issue my ROE?

An employer may refuse to issue your Record of Employment (ROE) when you were separated from work due to conflict reasons. This is illegal. According to CRA, every employer has the obligation to issue the ROE to their employee within 5 days after the employee’s work separation. If an employer failed to issue the ROE...

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Financial dire need situation

Dire Need situation EI claimants may only request for dire need after the promised 28 days processing timeframe had elapsed. You may call EI call centre or visit your local Service Canada centre to discuss your financial situation. The agent will have to evaluate your situation to find out if they can escalate your file...

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 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here