Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

What if my employer refuses to issue my ROE?

What if my employer refuses to issue my ROE?...

How to Speak to an EI Agent Quickly

Stuck on hold with Service Canada? Use our 2026 dialing sequence to skip the automated menu and speak to an EI agent fast. Best times to call and secret shortcuts included...

EI & Statutory Holidays 2026: Rules for Traveling Outside Canada

Updated for 2026! Discover how traveling outside Canada affects your EI benefits during statutory holidays. Learn about the 2026 waiting period waivers, 48-hour return rules, and how to report your absence correctly to avoid penalties...

Victoria Day 2026 EI Payment Schedule: Service Canada Holiday Delay Details

Expecting an EI payment during the Victoria Day long weekend? Service Canada will be closed on Monday, May 18, 2026, causing a potential delay in Employment Insurance (EI) processing. Learn the new dates and how to ensure your benefits arrive on time...

2026 Census Canada Jobs: Apply for Statistics Canada Employment Opportunities

Discover 2026 Census Canada job opportunities with Statistics Canada. Learn about pay, requirements, and how to apply for 32,000 available field positions across the country...

Service Canada Outreach Support Centre

Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback...

What if I made a mistake in my EI report?

What if I made a mistake in my EI report?...

How to appeal my EI decision

How to appeal my EI decision?...

Why Haven’t I Received My EI Payments? Common Reasons & Fixes

Still waiting for your EI money? Discover the most common reasons why Service Canada hasn't sent your payments, from missing ROEs to reporting errors, and learn exactly how to fix them today...

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here