Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

Crowdfunding Canada’s Cost of Living Crisis: The New Safety Net

As Canadian financial safety nets strain under record inflation, over 15,000 essential needs crowdfunding campaigns reveal a deep economic crisis...

Service Canada EI Audit 2026: What to Do If You Receive the Job Search Form

Service Canada's Integrity Office has accelerated its 2026 EI compliance reviews. Discover how to accurately complete Job Search Form INS5240, protect your benefit payments, and meet the updated criteria...

What if my employer refuses to issue my ROE?

What if my employer refuses to issue my ROE?...

Service Canada Outreach Support Centre

Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback...

Are EI Payments Weekly or Bi-Weekly? How Canadian EI Deposits Work

Wondering if your EI payment is deposited weekly or bi-weekly? Learn how the Canadian Employment Insurance payment schedule works, how to set up direct deposit, and why payment delays happen...

Service Canada 2026 Statutory Holiday Closures & Office Hours Guide

Plan your government service visits with our detailed 2026 Service Canada holiday closure schedule. Learn how federal office closures affect EI, CPP, and OAS payment dates and processing times...

What if I made a mistake in my EI report?

What if I made a mistake in my EI report?...

How to File Your Employment Insurance Report in Canada

Learn how to accurately file your bi-weekly Employment Insurance (EI) report to avoid payment delays. Follow this step-by-step guide for online and phone filing...

How to appeal my EI decision

How to appeal my EI decision?...

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here