Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.

Due to a higher number of Employment Insurance application, Service Canada EI processing will conduct a claimant verification call after you have filed your online EI application. Normally, the telephone number will show “No Caller ID”, sometimes the phone will indicate an out of province number. The EI verification system is a nation wide system, therefore the authentication call may be conducted by an junior processing agent across any EI processing office in Canada.

EI claimants will normally receive a verification call when there is a discrepancy between information inputted in online EI application vs what shown in SIN file. When an EI processing office agent called, they will only ask for your name and the first 2 digits of your EI access code. Then they will ask you to confirm specific mismatched information on the phone.

If you do not feel comfortable speaking about your EI information. You may always call EI call centre back at 1-800-206-7218 to get your validation issue resolved.

Once again, please be careful of potential EI scam.

 

Saving in the wrong registered account can quietly destroy a low-income worker’s retirement setup. Read our guide on TFSA vs RRSP for Low Income Earners: Avoid the GIS Retirement Trap to discover why RRSP withdrawals trigger a hidden 50% benefit clawback—and how shifting to a TFSA protects your Guaranteed Income Supplement benefits.

Stop wasting money on monthly bank fees and missing out on valuable rewards! Discover how switching to Canada’s top no-fee bank accounts and zero-annual-fee cash-back credit cards can help you keep more money in your pocket. Read our article Best No-Fee Bank Accounts & Cash-Back Cards in Canada (2026 Guide) at Unemployment Canada to start saving today.
 
Discover how to maximize your tax-free government relief with complete CRA details on the newly launched Canada Groceries and Essentials Benefit (CGEB). Learn about updated 2026 eligibility rules, enhanced quarterly payout schedules, and maximum income limits. Read our article Canada Groceries and Essentials Benefit 2026: Eligibility & Payment Schedule, at taxservicecanada.ca.
 
Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year.

* * * * Most viewed topics * * * *

FREE Canadian Dental Care Plan Coverage – Online Application*

2026 CPP and OAS payment dates

Check the status of my Canadian passport application