If you are outside of Canada and you would like to call EI call centre, the 1-800-206-7218 number will not work outside of North America.
The only few ways to reach them is by using either Skype or any internet voice service providers that provide free 1-800 number call service. For more info, please refer to our post How to speak to EI call centre agent.
EI office does not provide email or online chat services. If you have general EI question not related to your claim specifics, you may send us an email for your question. Email Us