Payment instructions

On a monthly basis, you will receive a statement of account from Service Canada indicating the amount that you owe, including principal and interest (where applicable) as well as any payments or adjustments made during the previous month. If you are not receiving statements you should contact the Canada Revenue Agency at 1-866-864-5823.

You can pay your account using one of the methods outlined below:

• online banking (preferred method)
  • under your online banking payee list, search for “EMPLOYMENT & SOCIAL DEV CANADA“
  • enter your 9 digit Social Insurance Number (SIN). If your financial institution requires 11 characters add the letters “YY” or the numbers “00” to the end of your SIN:
    • given that each financial institution is different, please try using your SIN with the letters YY after. If this is not accepted by the system, you should input your SIN and the numbers 00. Once the client ID is created the payment can be transferred to Employment and Social Development Canada
• cheque or money order (this method will take longer for Service Canada to process)
  • send your payment by cheque or money order
  • mail your payment to the Payment Office indicated on the back of your monthly statement of account
  • make your payment payable to: “Receiver General for Canada”
  • Write your Client ID Number on the front of your cheque or money order
  • include your remittance slip with your payment
  • do not staple your payment to the remittance slip
  • do not send cash through the mail

Establishment of your debt

For details concerning your debt, refer to the appropriate program contact numbers:

• Canada Student Loans (CSL) – 1-888-815-4514
• Employment Insurance (EI) – 1-800-206-7218
• Canada Pension Plan (CPP) and Old Age Security (OAS) – 1-800-277-9914
• Other programs issues – 1 800 O-Canada (1-800-622-6232)

Repayment arrangement

To discuss payment arrangements for debts owing to Employment and Social Development Canada, such as defaulted Canada Student loans, Employment Insurance overpayments, Employment Programs overpayments and Canada Pension Plan overpayments, contact the Canada Revenue Agency at 1-866-864-5823.

Payment offices

Mail your cheque or money order to the appropriate payment office.

Atlantic
Payment Office
ESDC Remittances
PO Box 3333
Matane QC  G4W  4R9

Québec
Payment Office
ESDC Remittances
PO Box 4444
Matane QC  G4W  4S1

Ontario
Payment Office
ESDC Remittances
PO Box 6767
Matane QC  G4W  4T1

Pacific
Payment Office
ESDC Remittances
PO Box 1133
Matane QC  G4W  4S8

Insolvency Unit
Payment Office
PO Box 7777
Matane QC  G4W  4S4

Estates and Assessments Unit
Payment Office
PO Box 8888
Matane QC G4W 4S5