Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.
* * * New updates * * *
Block 16 should indicate the reason for the employee’s leave or separation from employment, or the reason why the ROE is being issued. Don’t add comments unless absolutely necessary.
When the employee is no longer working because the business has decreased operations or closed due to COVID-19, use code A (shortage of work).
When the employee is sick or quarantined, use code D (illness or injury).
When the employee doesn’t report to work because they refuse to comply with your mandatory COVID-19 vaccination policy, use code E (quit) or code N (leave of absence).
When you suspend or terminate an employee for not complying with your mandatory COVID-19 vaccination policy, use code M (Dismissal or Suspension).
If you use these codes, we may contact you to determine:
- if you had adopted and clearly communicated to all employees a mandatory COVID-19 vaccination policy
- if the employees were informed that failure to comply with the policy would result in loss of employment
- if the application of the policy to the employee was reasonable within the workplace context
- if there were any exemptions for refusing to comply with the policy
ROE – Separation Code (block 16)
|A00||Shortage of work / End of Contract or Season|
|A01||Employer bankruptcy or receivership|
|B00||Strike or lockout|
|D00||Illness or injury|
|E02||Quit / Follow spouse|
|E03||Quit / Return to school|
|E04||Quit / Health reasons|
|E05||Quit / Voluntary retirement
Use this option for voluntary retirement otherwise refer to codes G00 and G07
|E06||Quit / Take another job|
|E09||Quit / Employer relocation|
|E10||Quit / Care for a dependant|
|E11||Quit / To become self-employed|
|G7||Retirement / Approved workforce reduction|
|K12||Other / Change of payroll frequency|
|K13||Other / Change of ownership|
|K14||Other / Requested by Employment Insurance|
|K15||Other / Canadian Forces – Queen’s Regulations/Orders|
|K16||Other / At the employee’s request|
|K17||Other / Change of Service Provider|
|M08||Dismissal / Terminated within probationary period|
|N00||Leave of absence|
|Z00||Compassionate care/Family caregiver|
Code Z00 should also be used if the employee is leaving the workplace temporarily to claim Family Caregiver Benefits.
If the separation code is K – Other, employer must complete the comment in bock 18.
Service Canada have expanded the codes for reasons for issuing an ROE in the ROE SAT system – it allows company user to clearly specify the reason for which the ROE is being issued. It reduces the Comments in block 18 as well as reduces calls from Service Canada processing agent to clarify the reason for issuing the ROE.