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Block 16 should indicate the reason for the employee’s leave or separation from employment, or the reason why the ROE is being issued. Don’t add comments unless absolutely necessary.

When the employee is no longer working because the business has decreased operations or closed due to COVID-19, use code A (shortage of work).

When the employee is sick or quarantined, use code D (illness or injury).

COVID-19 vaccination

When the employee doesn’t report to work because they refuse to comply with your mandatory COVID-19 vaccination policy, use code E (quit) or code N (leave of absence).

When you suspend or terminate an employee for not complying with your mandatory COVID-19 vaccination policy, use code M (Dismissal or Suspension).

If you use these codes, we may contact you to determine:

• if you had adopted and clearly communicated to all employees a mandatory COVID-19 vaccination policy
• if the employees were informed that failure to comply with the policy would result in loss of employment
• if the application of the policy to the employee was reasonable within the workplace context
• if there were any exemptions for refusing to comply with the policy

 

ROE – Separation Code (block 16)

Code	Description
A00	Shortage of work / End of Contract or Season
A01	Employer bankruptcy or receivership
B00	Strike or lockout
D00	Illness or injury
E00	Quit
E02	Quit / Follow spouse
E03	Quit / Return to school
E04	Quit / Health reasons
E05	Quit / Voluntary retirement Use this option for voluntary retirement otherwise refer to codes G00 and G07
E06	Quit / Take another job
E09	Quit / Employer relocation
E10	Quit / Care for a dependant
E11	Quit / To become self-employed
F00	Maternity
G00	Mandatory retirement
G7	Retirement / Approved workforce reduction
H00	Work sharing
J00	Apprentice training
K00	Other
K12	Other / Change of payroll frequency
K13	Other / Change of ownership
K14	Other / Requested by Employment Insurance
K15	Other / Canadian Forces – Queen’s Regulations/Orders
K16	Other / At the employee’s request
K17	Other / Change of Service Provider
M00	Dismissal
M08	Dismissal / Terminated within probationary period
N00	Leave of absence
P00	Parental
Z00	Compassionate care/Family caregiver

 

Code Z00 should also be used if the employee is leaving the workplace temporarily to claim Family Caregiver Benefits.

If the separation code is K – Other, employer must complete the comment in bock 18.

Service Canada have expanded the codes for reasons for issuing an ROE in the ROE SAT system – it allows company user to clearly specify the reason for which the ROE is being issued. It reduces the Comments in block 18 as well as reduces calls from Service Canada processing agent to clarify the reason for issuing the ROE.