How to Contact Work-Sharing Program

Employer Contact Centre

Provides 24/7 automated service and live assistance during business hours for Work-Sharing and related services.

• Toll-free (Canada/US): 1-800-367-5693
• TTY: 1-855-881-9874
• Outside Canada/US: 506-546-7569 (collect calls accepted)
• Live support hours: Monday–Friday, 7 AM–8 PM Eastern Time

The Employer Contact Centre answers questions about:

• Eligibility and applying for Work-Sharing
• Forming a Work-Sharing unit
• Registering for and using Data Gateway
• Submitting enrolment sheets and weekly utilization reports

Regional Work-Sharing Units (Applications & Amendments)

Email your EMP5100 and EMP5101 forms or amendment requests to your region:

• Atlantic Provinces: esdc.tp-atl-ws-tp.edsc@servicecanada.gc.ca
• Quebec: qc-dpmtds-lmsdpb-tp-ws-gd@servicecanada.gc.ca
• Ontario: esdc.on.ws-tp.on.edsc@servicecanada.gc.ca
• Western Canada & Territories: edsc.wt.ws-tp.esdc@servicecanada.gc.ca

Mail or Courier Addresses

• Atlantic: Service Canada, 1 Agar Place, Saint John NB, E2L 5G4
• Quebec: Guy-Favreau Complex, 4th Floor, West Tower, 200 René-Lévesque Blvd W, Montreal QC, H2Z 1X4
• Ontario: Service Canada, PO Box 6500, Station Main Don Mills, Toronto ON, M3C 0L4
• Western Canada & Territories: Service Canada, 555 Hastings St W, Vancouver BC, V6B 4N6

General Employer Inquiries

For general Work-Sharing questions, email:
edsc.dgop.tp.rep-res.ws.pob.esdc@servicecanada.gc.ca