Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.
Your obligation to complete EI bi-weekly report
Once you have completed your Employment Insurance benefits online application. You will receive an Access Code, by mail, within 1-2 weeks of your application date. The Access Code letter will instruct you to complete a bi-weekly report online or by telephone. You will have to log into Service Canada online reporting website (Canada.ca) to find out your first reporting date. Not completing you report on time will result in disqualification of your EI benefits and you will have to re-apply again to be back on EI benefits and may lose your benefits weeks.
Please ensure to complete your report while waiting for your claim to be finalized. You have to keep doing your report to keep your claim in an active status. You will be paid retroactively for the weeks you have completed your reports. First week of your EI claim is considered a “waiting period” which is a none paid week. You don’t have to wait until Saturday to complete your online report? You may complete your EI report as early as Friday. You may log into My Service Canada Account to view the status of your claim.
If you have lost or did not received your Access Code letter, make sure to call or visit Service Canada centre to received a temporary access code. Then, make sure to use EI automated phone system to change your access code to permanent one.
You may also choose to complete your EI report through the automated telephone service by calling 1-800-206-7218 and select EI reporting option in the automated menu.
How to complete your Regular EI report – Step by step
Access the online reporting site at Canada.ca: https://srv265.hrdc-drhc.gc.ca/interdec/ouverturedesession-login/ouverturedesession-login.aspx?lang=eng
Enter your SIN (no space), your 4 digits access code (received by mail) and choose your province of residence. Then click “Continue”.
Continue reading … How to complete my EI report and clear a pending report (click here)
If you want to learn more about the new Canada Groceries and Essentials Benefit (CGEB), including who qualifies, how much you could receive, and when payments are issued, visit Tax Service Canada’s Canada Groceries and Essentials Benefit Guide. This comprehensive resource explains the eligibility requirements, payment amounts for individuals and families, application details for new residents, and important CRA payment dates. With the CGEB replacing the GST/HST Credit in July 2026 and providing increased support to millions of Canadians, staying informed can help ensure you receive every benefit you are entitled to.
If you receive the Guaranteed Income Supplement (GIS), now is the time to ensure your benefits continue without interruption. GIS eligibility is reviewed annually, and failing to file your income tax return or complete any required renewal steps could result in your payments being reduced or stopped starting in July 2026. Service Canada uses your most recent income information to determine your eligibility and payment amount for the 2026–2027 benefit year. To avoid delays or disruptions to your monthly GIS payments, review the renewal requirements today. Visit the GIS Renewal page for a complete guide and important updates.
Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year. Stay organized and gain peace of mind by keeping this essential resource right at your fingertips. Bookmark us now and ensure you’re always prepared for your upcoming monthly payments!
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