How can I contact Service Canada from outside North America?

The recommended method is to use the eServiceCanada online service request form to schedule a callback. You can also use international toll-free numbers provided by the Government of Canada or try a VoIP service to access the standard toll-free lines.

Do toll-free 1-800 numbers work outside of Canada?

Generally, no. Standard 1-800 numbers are not reachable from outside North America. You must use the official international contact numbers or the online service request form.

service canada Archives - UnemploymentCanada.ca

How to Contact Service Canada for Employment Insurance (EI) From Outside North America

April 24, 2026
Employment Insurance
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Struggling to reach Service Canada from overseas? Discover the best methods to contact Employment Insurance (EI) support, including collect call numbers, the eServiceCanada request form, and digital workarounds....

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How long will my EI claim be under review?

How long will my EI claim be under review?...

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I did not receive my EI Access Code

March 14, 2025
Employment Insurance
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IMPORTANT: The 4 digits EI access code will no longer be useful to register your My Service Canada Account. You must request your Personal Access Code (PAC) separately. Click here to learn how to request your PAC. Once you have...

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How to Contact Service Canada for Employment Insurance (EI) From Outside North America

How long will my EI claim be under review?

I did not receive my EI Access Code

How to apply for EI?

How to appeal my EI decision

How to Speak to an EI Agent Quickly

Why Haven’t I Received My EI Payments? Common Reasons & Fixes

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