Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.
If you would like to find out the details of your EI claim file that is not disclosed by the Service Canada agents, you may request your complete EI file by filling an Access to Information and Privacy online request. Such request is useful if you are to file an official complaint or to understand the exact detail on how the decision of your claim was made.
To file your ATIP request, you must first visit Service Canada’s ATIP webpage at: https://atip-aiprp.apps.gc.ca/atip/welcome.do
Step 1
At the initial page, click “Next” button at the bottom of the page.
Step 2
Check the “I have read, understood and agree with the above Privacy Notice” box
Step 3
Choose “Employment and Social Development Canada” in the choice box.
Select the best option that describes your situation.
Step 4
Make sure to select “Privacy Act”. This is a free request of your personal information that Service Canada Employment Insurance branch has under your file.
Fill in the remaining information. Make sure to be as precise as possible in your description. Simply ask for all your file is not a good way to request your personal info. For example, you can write “I want to request my EI sickness claim detail for the year 2020-2021. I want to know the message written by the processing agent”
Once you have finish writing your request, click “Continue”
Step 5
You may upload any attachments to your request. If not, you may continue to next page.
Step 6
Upon finishing your ATIP request, the last page will ask you to review the information you have input.Â
If everything is correct, make sure to check the “I certify that the information provided is true and wish to submit this request.” box and click “Continue”
Step 7
Once your ATIP request is submitted. You will see the final confirmation page and receive a confirmation email.
If you want to learn more about the new Canada Groceries and Essentials Benefit (CGEB), including who qualifies, how much you could receive, and when payments are issued, visit Tax Service Canada’s Canada Groceries and Essentials Benefit Guide. This comprehensive resource explains the eligibility requirements, payment amounts for individuals and families, application details for new residents, and important CRA payment dates. With the CGEB replacing the GST/HST Credit in July 2026 and providing increased support to millions of Canadians, staying informed can help ensure you receive every benefit you are entitled to. If you receive the Guaranteed Income Supplement (GIS), now is the time to ensure your benefits continue without interruption. GIS eligibility is reviewed annually, and failing to file your income tax return or complete any required renewal steps could result in your payments being reduced or stopped starting in July 2026. Service Canada uses your most recent income information to determine your eligibility and payment amount for the 2026–2027 benefit year. To avoid delays or disruptions to your monthly GIS payments, review the renewal requirements today. Visit the GIS Renewal page for a complete guide and important updates. Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year. Stay organized and gain peace of mind by keeping this essential resource right at your fingertips. Bookmark us now and ensure you’re always prepared for your upcoming monthly payments! Canada Groceries and Essentials Benefit 2026 – Eligibility & Payment Schedule FREE Canadian Dental Care Plan Coverage – Online Application*
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