Sometimes, due to unforeseen circumstances, an EI claimant may not have the opportunity to reach out to EI call centre to seek their claim information. In this situation, you can appoint a third party person to have access to your claim information....

If you would like to find out the details of your EI claim file that is not disclosed by the Service Canada agents, you may request your complete EI file by filling an Access to Information and Privacy online request....