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It was created to provide general EI information only.
Understanding the EI Payment Schedule: Weekly or Bi-Weekly?
If you are currently receiving Employment Insurance (EI) benefits in Canada, you may be wondering about the timing of your deposits. A common question claimants ask is: “Are EI payments deposited weekly or bi-weekly?”
The Short Answer
EI benefits are issued on a bi-weekly basis. Once you have completed your mandatory online EI report, your payment is processed for the previous two weeks of job search activities.
How EI Payments Are Delivered
- Direct Deposit: If you have enrolled in direct deposit through your My Service Canada Account, you can typically expect your funds to be deposited within 2 business days after your report is processed.
- Mailed Cheque: If you are not signed up for direct deposit, you will receive your payment via a mailed cheque. Please note that this can take up to 2 weeks to arrive.
Important Factors Affecting Your Payment
1. EI Reporting Requirements
Your bi-weekly payment is not an advance; it covers the past two weeks. You must complete your EI report accurately to avoid delays. If you worked during the reporting period, you must declare your gross earnings (total hours worked multiplied by your hourly wage). Your benefits will be adjusted accordingly to account for these earnings.
2. National Holidays
Be aware that national holidays occurring on a Monday can impact the processing time for direct deposits, which may lead to a slight delay in receiving your funds.
3. Availability Questions
When filling out your report, ensure you answer all questions correctly. If you are waiting to be called back to work, you must answer “yes” to the availability question. Answering “no” may trigger an automatic pause in your reporting, requiring you to contact the Service Canada call centre to clear your claim before payment can be released.
How to Set Up Direct Deposit
To ensure you receive your benefits as quickly as possible, it is highly recommended to set up direct deposit. You can do this by logging into your My Service Canada Account and adding your banking information directly.
Learn more: Most common reason why you have not received your payment.
How do I set up the direct deposit?
If you would like to have your money direct deposit, you have to add your bank account through your My Service Canada Account.
How to properly complete your EI report?
If you have worked during the past 2 weeks, you must declare your gross earnings in your report (total worked hours x your hourly wage). Your EI benefits will be less due to the earnings deduction. Later, when you receive your actual salary, you don’t have to declare it anymore because you have done so already.
* * * IMPORTANT * * *
Please ensure that your EI report is completed in the way the reporting system expects. For example, if you are at home waiting for your employer to call you back to work, you must answer “yes” to the availability question. If you answer “no,” the system will pause your report and instruct you to contact the EI call centre to have it cleared. Your payment will not be issued until an EI call centre agent clears the report.
More Read: How to tell EI agent about your Financial Dire Need situation?
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mike
April 27, 2022 3:07 pmCan you spot the typo?
“”you must answer “yes” tot he availability question.””
E.I. consultant
May 1, 2022 1:11 pmtype corrected, thank you for letting us know!
Melyssa
UnemploymentCanada.ca Team