Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.

If you have lost your Record of Employment (ROE), either it’s carbon paper copy or electronic copy, there is always a way to replace it. If your ROE was issued as:

Hand written ROE (carbon paper)

If you are an employee who has submitted a copy of hand written ROE (serial number E123456789) to Service Canada, you may request a replacement copy either by:

  1. Contacting your former employer directly to see if they still holds a copy of your ROE (copy 3). Ensure to tell the employer to write “certified true copy” and signature and date on the photocopied copy before giving you back the photocopied ROE. 
  2. By contacting Service Canada’s ROE office by submitting the following information:
  • Your name, address, and telephone number
  • Your SIN
  • Year(s) requested
  • Reason of your request
  • Your signature

You may submit this information by faxing to 1-506-548-7149, or by mail to the following address: Record of Employment Service Canada P.O. Box 14000 Bathurst NB E2A 5A3

Service Canada will process your request within 3 business day upon receivable of your request. Please allow up to 10 business days to receive your requested copy by mail.

Electronic ROE

If your ROE was submitted electronically by your employer (serial number S….. or W……) you may reprint a copy of your electronic ROE through My Service Canada Account.

 

If you want to learn more about the new Canada Groceries and Essentials Benefit (CGEB), including who qualifies, how much you could receive, and when payments are issued, visit Tax Service Canada’s Canada Groceries and Essentials Benefit Guide. This comprehensive resource explains the eligibility requirements, payment amounts for individuals and families, application details for new residents, and important CRA payment dates. With the CGEB replacing the GST/HST Credit in July 2026 and providing increased support to millions of Canadians, staying informed can help ensure you receive every benefit you are entitled to.

If you receive the Guaranteed Income Supplement (GIS), now is the time to ensure your benefits continue without interruption. GIS eligibility is reviewed annually, and failing to file your income tax return or complete any required renewal steps could result in your payments being reduced or stopped starting in July 2026. Service Canada uses your most recent income information to determine your eligibility and payment amount for the 2026–2027 benefit year. To avoid delays or disruptions to your monthly GIS payments, review the renewal requirements today. Visit the GIS Renewal page for a complete guide and important updates.

Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year. Stay organized and gain peace of mind by keeping this essential resource right at your fingertips. Bookmark us now and ensure you’re always prepared for your upcoming monthly payments!

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