Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

How to stop or cancel my EI claim

How to stop or cancel my EI claim...

How to Speak to an EI Agent Quickly

Stuck on hold with Service Canada? Use our 2026 dialing sequence to skip the automated menu and speak to an EI agent fast. Best times to call and secret shortcuts included...

Service Canada Outreach Support Centre

Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback...

EI for Canadian Teachers: Eligibility During Non-Teaching Periods

Canadian teacher? Learn the specific rules for claiming EI regular benefits during non-teaching periods. Check eligibility for summer, contract endings, and special benefits...

Employment Insurance mailing address

Employment Insurance mailing address...

How to properly fill a Record of Employment?

How to properly fill a ROE for employee In many circumstances, your employee’s EI benefits will suffer some delay during application because of missing or illegible information on the ROE. A properly filled ROE can help EI office to process claimant’s claim in a timely manner.  Here are the most common mistake employers make on...

2026 Service Canada Office Statutory Holidays Closures

Holiday closures at Service Canada and the CRA may cause delays in application processing and benefit payments. During statutory holidays, the in‑person and call‑centre offices are closed, which can extend wait times for EI, CPP, OAS, tax inquiries, and other federal programs. Submitting documents early and checking online portals can help minimize disruptions. Plan ahead to avoid delays and stay informed about updated service schedules...

Financial dire need situation

Financial dire need situation...

Employment Insurance Premium Rates for 2026

The Employment Insurance premium rate for 2026 has been set at $1.63 per $100 of insurable earnings, marking a slight decrease from 2025. Employers will contribute at a rate of $2.28 per $100 of insurable earnings. The maximum insurable earnings amount will rise to $68,900, increasing both maximum premiums and the weekly EI benefit, which will reach $729 in 2026. These changes affect payroll deductions, employer costs, and income support planning for Canadian workers.
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 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here