Please be advised that this site is not affiliated with the Service Canada office.
It was created to provide general EI information only.

You must notify EI processing office if you moved

You must update your new home address if you have moved to a new residence. EI processing or Service Canada Integrity office may send you a letter from time to time to confirm your residence. If you moved and did not respond to the letter’s request, your EI benefits will be cut off until you reply.

If your move is within the same city/province of your original EI application, you can simply update your address through:

  1. Online: My Service Canada Account
  2. Visit your nearest Service Canada Centre to speak to a local agent
  3. Call EI call centre at 1-800-206-7218
  4. By mail (not recommended)

If you are moving out of your province of residence

If you are moving to a different province, for example from BC to Quebec, you must call EI call centre to speak to an agent because they had to transfer your file from western to eastern region EI processing office. This processing might take weeks and you may see your benefit payment paused until transfer is successful.

If you want to learn more about the new Canada Groceries and Essentials Benefit (CGEB), including who qualifies, how much you could receive, and when payments are issued, visit Tax Service Canada’s Canada Groceries and Essentials Benefit Guide. This comprehensive resource explains the eligibility requirements, payment amounts for individuals and families, application details for new residents, and important CRA payment dates. With the CGEB replacing the GST/HST Credit in July 2026 and providing increased support to millions of Canadians, staying informed can help ensure you receive every benefit you are entitled to.

If you receive the Guaranteed Income Supplement (GIS), now is the time to ensure your benefits continue without interruption. GIS eligibility is reviewed annually, and failing to file your income tax return or complete any required renewal steps could result in your payments being reduced or stopped starting in July 2026. Service Canada uses your most recent income information to determine your eligibility and payment amount for the 2026–2027 benefit year. To avoid delays or disruptions to your monthly GIS payments, review the renewal requirements today. Visit the GIS Renewal page for a complete guide and important updates.

Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year. Stay organized and gain peace of mind by keeping this essential resource right at your fingertips. Bookmark us now and ensure you’re always prepared for your upcoming monthly payments!

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