How to appeal my EI decision?...

Financial dire need situation...

How much money can I receive?...

Looking for in-person assistance with government services? Use the Service Canada Office Locator to find nearby offices offering support for pensions, employment insurance, social insurance numbers (SIN), and more. Discover locations, services, and hours to get the help you need...

What if my employer refuses to issue my ROE?...

Converting from sickness to regular EI Once you are recovered from your illness and ready to start looking for work, you can request to convert your claim back to regular EI by calling EI call centre or re-apply online. This...

Starting a business while on EI...

Does EI pays for statutory holiday when travel outside of Canada?...

How to work part-time while on EI Earning while on EI rule Yes, you are allowed to work while on EI. To calculate the deduction against your weekly benefits, the EI office will ask in your report to declare your...

How to stop or cancel my EI claim...

Quick Way to complete EI Online Report...

When should I apply for my EI if I receive a severance package from my company? If you have received a severance package, make sure you know if it’s a lump sum payment or if you are on salary continuance....

Is EI payment deposited weekly or bi-weekly?...

Service Canada prepared to meet Canadians’ needs in the event of a Canada Post labour disruption...

How to properly fill a ROE for employee In many circumstances, your employee’s EI benefits will suffer some delay during application because of missing or illegible information on the ROE. A properly filled ROE can help EI office to process...

Can I travel within or outside Canada while on EI? Yes, you can! Unlike many rumors out there that say you are not allowed to go on vacation, you are permitted to do so as long as you declare in...

  Am I allow to attend school while I’m on maternity leave? If yes, how will it affect my EI weekly payment? You are entitled to attend training school during the period you collect maternity benefits (15 weeks only). If...

Remembrance Day Employment Insurance payment delay...

If you are outside of Canada and you would like to call EI call centre, the 1-800-206-7218 number will not work outside of North America. The only few ways to reach them is by using either Skype or any internet voice...

Do I qualify for EI if I still work in a part-time job...

Best way to complete EI report and clear a pending report...

* * * New updates * * *  Block 16 should indicate the reason for the employee’s leave or separation from employment, or the reason why the ROE is being issued. Don’t add comments unless absolutely necessary. When the employee...

How to renew or re-activate my EI claim...

Thanksgiving holiday EI office closure and payment delay...

8 easy steps to contact EI call centre agent ...

National Day for Truth and Reconciliation...

Service Canada Outreach Support Centre...

Labour Day Employment Insurance payment delay...

IMPORTANT: The 4 digits EI access code will no longer be useful to register your My Service Canada Account. You must request your Personal Access Code (PAC) separately. Click here to learn how to request your PAC. Once you have...

Once you have submitted your Employment Insurance benefits online application, you may either drop off your document at your local Service Canada Centre or by mailing it to the designated processing centre address.   Mailing addresses for returning EI paper...