If you are traveling outside of Canada during statutory holiday, you are not entitle to those day’s EI benefit payment. For example, if you are outside of Canada on Victoria Day Monday, it will still deduct a day from your...

It is not a problem to receive EI benefits while studying as long as you have demonstrated the following: You must show that you are unemployed, able and willing to work and actively looking for suitable work. You must show,...

Here are some of the most common reasons why people do not receive their EI payments. You have reached the end of your claim entitlement weeks, which means you have received all the benefits weeks you were entitled to. You...

Call Instructions Service Canada EI call centre phone number: 1-800-206-7218 A way to quickly reach to a call centre agent is through the following steps: Once you called in and listened to the system message, press 1 for English or...

If you disagree with an EI overpayment, you may complete the Request for Reconsideration form to appeal the overpayment amount only. You have within 30 days from the day you received your decision letter to launch your appeal. If you...

How to properly fill a ROE for employee In many circumstances, your employee’s EI benefits will suffer some delay during application because of missing or illegible information on the ROE. A properly filled ROE can help EI office to process...

If you are outside of Canada and you would like to call EI call centre, the 1-800-206-7218 number will not work outside of North America. The only few ways to reach them is by using either Skype or any internet voice...

If you have found a new permanent job and would like to stop your current EI claim, unfortunately you may not be able to stop the claim through your My Service Canada Account (MSCA). Here are 2 ways to end...

Renewing an EI claim The claim renewal process is the same procedure as when you apply your first EI application online. There is no option for you to choose if you want to re-activate your EI claim. You will have...

Latest EI claim processing timeframe *NEW Follow-up the status of your EI claim (a.k.a Callback) A callback request is sent by call centre agent when EI claimant tries to follow-up the status of their delayed EI claim. You must allow up...

You may be qualified for Regular EI benefits if you have voluntarily quit your job to attend an approved training course(s) referred by an authorized employment counselor or officer (e.g. Employment Ontario career counselor). Or else, you will be considered as...

Rachel Lau – CTVNewsMontreal.ca Digital Reporter – Nov. 15, 2023 Mathieu Godin is looking for the woman who saved his life after he suffered severe neck trauma 13 years ago. He says he was at Oka Beach on July 7,...

CTVNEWSMONTREAL.CA DIGITAL REPORTER Rachel Lau | Published date: 8:58 AM Teffal Mohamed Amine has given up hope on ever buying a home. “I’ve completely maxed out my savings and credit card that were supposed to be used for a house,” he...

The Federal Government Service Canada Employment Insurance office (call centre and in-person) will be closed to the general public on the Remembrance Day holiday, Monday, November 13th, 2023.  All EI claimants (regular or special) will experience an EI benefits payment...

By Star Editorial Board Monday, November 6, 2023 Ottawa should be making it easier for international grocers to set up shop here and for independent businesses to compete against the grocery giants. When it comes to lowering high grocery prices, Canadians...

Can I travel within or outside Canada while on EI? Yes, you can! Unlike many rumors out there that say you are not allowed to go on vacation, you are permitted to do so as long as you declare in...

When should I apply my EI if I received a severance package from my company? If you have received a severance package, make sure you know if it’s a lump sum payment or you are on salary continuance. In a...

  Many people have asked if they can still be qualified for employment insurance benefit if they have been separated from their main job or one of the two jobs they worked. Under current regular E.I. rule, a person must...

NOVEMBER 2, 2023 Unifor hosted its annual EI/CPP Conference in Port Elgin on October 26-29, bringing members together from across the country to engage in workshops and discussions aimed at learning more about the Canada Pension Plan, the Quebec Pension...

An employer may refuse to issue your Record of Employment (ROE) when you were separated from work due to conflict reasons. This is illegal. According to CRA, every employer has the obligation to issue the ROE to their employee within...

* * * New updates * * *  Block 16 should indicate the reason for the employee’s leave or separation from employment, or the reason why the ROE is being issued. Don’t add comments unless absolutely necessary. When the employee...

Employment Insurance Internet Reporting Your EI payment is issued every 2 weeks after you have completed your online EI report. You will be paid either through direct deposit (within 2 business days) or by mailed cheque (up to 2 weeks)....

Once you have submitted your Employment Insurance benefits online application, you may either drop off your document at your local Service Canada Centre or by mailing it to the designated processing centre address.   Mailing addresses for returning EI paper...

My Service Canada Account (MSCA) Once you have applied your EI benefits and have received your Access Code letter by mail, you can register your EI online account called My Service Canada Account (MSCA). There are 2 ways to register....

If you are thinking about starting a business or take on a self-employment work while on EI, there will be a determination that the claimant is considered self-employed, then the claimant’s share of all income from that self-employment/business is considered...

Dire Need situation EI claimants may only request for dire need after the promised 28 days processing timeframe had elapsed. You may call EI call centre or visit your local Service Canada centre to discuss your financial situation. The agent...

Seasonal workers are an important part of Canada’s growing economy. To better support them, the Government of Canada will continue to provide up to 5 additional weeks of Employment Insurance (EI) regular benefits to eligible seasonal workers who live in...

Uploading through MSCA You may upload supporting document(s) for your EI application through My Service Canada Account (MSCA). But first, you have to make sure you have an active MSCA account. If it is your first time registering the online...

IMPORTANT: The 4 digits EI access code will no longer be useful to register your My Service Canada Account. You must request your Personal Access Code (PAC) separately. Click here to learn how to request your PAC. Once you have...

Hand written ROE (carbon paper version) If you are an employee who has submitted a copy of hand written ROE (serial number E123456789) to Service Canada, you may request a replacement copy either by: By contacting Service Canada’s ROE office...