Am I allow to attend school while I’m on maternity leave? If yes, how will it affect my EI weekly payment? You are entitled to attend training school during the period you collect maternity benefits (15 weeks only). If...
Service Canada centers & EI call lines close July 1, 2026, for Canada Day. Discover how your bi-weekly reporting and direct deposits are affected this week....
Learn how to upload your ROE, medical certificates, and work permits online via MSCA for your EI claim. Avoid processing delays with our step-by-step guide....
When should I apply for my EI if I receive a severance package from my company? If you have received a severance package, make sure you know if it’s a lump sum payment or if you are on salary continuance....
Canadian teacher? Learn the specific rules for claiming EI regular benefits during non-teaching periods. Check eligibility for summer, contract endings, and special benefits....
Service Canada's Integrity Office has accelerated its 2026 EI compliance reviews. Discover how to accurately complete Job Search Form INS5240, protect your benefit payments, and meet the updated criteria....
Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback....
Wondering if your EI payment is deposited weekly or bi-weekly? Learn how the Canadian Employment Insurance payment schedule works, how to set up direct deposit, and why payment delays happen....
Plan your government service visits with our detailed 2026 Service Canada holiday closure schedule. Learn how federal office closures affect EI, CPP, and OAS payment dates and processing times....
Learn how to accurately file your bi-weekly Employment Insurance (EI) report to avoid payment delays. Follow this step-by-step guide for online and phone filing....
Stuck on hold with Service Canada? Use our 2026 dialing sequence to skip the automated menu and speak to an EI agent fast. Best times to call and secret shortcuts included....
To file a complaint regarding your own EI file If you have not received your response (call back) within the promised timeframe, filing a complaint will not result in much difference. The better option is to notify the call centre...
IMPORTANT: The 4 digits EI access code will no longer be useful to register your My Service Canada Account. You must request your Personal Access Code (PAC) separately. Click here to learn how to request your PAC. Once you have...
If you disagree with an EI overpayment, you may complete the Request for Reconsideration form to appeal the overpayment amount only. You have within 30 days from the day you received your decision letter to launch your appeal. If you...
Waiting for your Employment Insurance? Discover the 11 most common reasons for EI payment delays in Canada and actionable steps to resolve your claim fast....
If you have lost your EI access code or have not received your access code letter by mail, you may reset it through the follow 2 options: Call EI call centre at 1-800-206-7218, during weekdays between 8:30 a.m. and 4:30...
Starting April 1, 2026, Canada introduces the new Employment Insurance (EI) Board of Appeal. Learn how this regional, tripartite system replaces the SST General Division to provide faster, fairer decisions for workers and employers....
Updated for 2026! Discover how traveling outside Canada affects your EI benefits during statutory holidays. Learn about the 2026 waiting period waivers, 48-hour return rules, and how to report your absence correctly to avoid penalties....
Expecting an EI payment during the Victoria Day long weekend? Service Canada will be closed on Monday, May 18, 2026, causing a potential delay in Employment Insurance (EI) processing. Learn the new dates and how to ensure your benefits arrive...