Since October 2020, all EI claimants are no longer able to register their My Service Canada Account using their EI access code. Clients must obtained a Personal Access Code separately from Service Canada through the following options: Online Request PAC...
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Please visit CRBCanada.ca for the latest CRB FAQ update Canada Recovery Benefits (CRB) Frequently Asked Questions (FAQ) – June 28th, 2021 update – CRB Canada...
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If you have discovered someone who is or might be frauding the EI program, you may report it to EI office by either calling the 1-800-206-7218 or you may visit your local Service Canada centre. Once the information has been...
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If you have delayed your EI application (applied beyond the 3 weeks grace period from the day you stopped working), you must still file you online application right away. Sometimes the online application will ask you what is the reason...
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* * * The information above is for reference only. As of 2021, CERB no longer exist and it was rebranded as CRB. This benefits can only be applied through Canada Revenue Agency’s online account. CRB was designed to help...
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CRA Account  – Step by step registration instruction Log into CRA account through Canada.ca – https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html (You may copy/paste the link in a new browser to access CRA Account sign-in page)   You have 3 options to register your CRA...
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One time insurable hours credit (bonus hours) As of September 27, 2020, EI claimants who are transitioning from CERB to EI will be provided with extra insurable hours credits. This change will stay in effect until September 25, 2021. 300...
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The Employment Insurance waiting period is a period of time that must be served before a claimant can begin to receive EI benefits.  It has been set at two weeks since 1971. Shortening the waiting period is expected to ease...
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We were advised that Service Canada centres no longer carry income tack package (T1 General form and instruction book) for CRA. For more information on 2020 income tax return, you may visit CRA’s website at: canada.ca/taxes-general-package. You may order your...
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How to order a paper ROE forms? Employers must call the Employer Contact Centre to order paper ROE forms. Service Canada no longer accepts orders for paper ROE forms by fax or mail.   Canada and the United States: Toll-free: 1-800-367-5693 TTY: 1-855-881-9874...
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Whatever the type of benefits you receive, EI payments are taxable income, meaning federal and provincial or territorial taxes, where applicable, are deducted when you receive them.At the time you file your income tax return, depending on your net income...
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Here are the basic criteria to qualify for the temporary Simplified Regular EI Benefits applicable only for all claim established after September 27th, 2020. You may qualify to Regular EI benefits if you: were employed in insurable employment; lost your...
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CERB FAQ (last updated October 8th,2020) source: https://www.canada.ca/en/services/benefits/ei/cerb-application/questions.html The Canada Emergency Response Benefit (CERB) ends when you’ve received 28 weeks of benefits or on October 3, 2020, whichever comes first. For those who applied through the Canada Revenue Agency, the...
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What constitute an earning? Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment...
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There has been news about an upcoming simplified EI program. Although the details has not been explained in detailed yet, we know the follow facts: The Canada Recovery Benefit (CRB) plan was included in an economic recovery bill that was...
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The CERB will be extended again for another 4 weeks, bringing it’s total benefits weeks to 32 weeks (currently still 28 weeks since last update). If you are currently receiving CERB through Canada Revenue Agency directly, you will have to...
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  If the reporting system ask you to call EI call centre after you have completed your EI report, you normally have to call them through the 1-800-206-7218 phone line. Unfortunately, due to extreme high volume of the calls, many...
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As of August 8th, 2020,  selected Service Canada centres were re-opened to the public with limit services. (Click the link to see Google Map location) Ontario Region: Scarborough / West Humber / College St / Etobicoke / North York /...
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CERB Online Application – Step by Step Instructions If you are unable to apply online, you may use CERB Telephone application service instruction (click Here)   Step 1 Log into CRA account through Canada.ca – https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html (You may copy/paste the...
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How to return or repay a CERB payment If you still have the original CERB cheque You can return the cheque by mail to the address below. If you don’t have the cheque or were paid by direct deposit You...
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Canada Emergency Response Benefit (CERB) Application — Step by Step Instructions (Please review this post before starting your application!)   Start your CERB/CESB Application (You will be re-directed to CRA Account at Canada.ca) Backgrounder The Canada Emergency Student Benefit (CESB)...
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Canada Emergency Response Benefit (CERB) Application — Step by Step Instructions (Please review this post before starting your application!)   Start your CERB Application (You will be re-directed to CRA Account at Canada.ca) Speak to CRA agent (CERB or CRA...
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Canada Emergency Response Benefit (CERB) Application — Step by Step Instructions (Please review this post before starting your application!)   Start your CERB Application (You will be re-directed to CRA Account at Canada.ca) You may find other interesting topics such...
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Before you can apply to CERB, you must make sure you have access to either CRA Account or My Service Canada Account. You may find out how to register your CRA account through our post: How to register my CRA...
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Canada Emergency Response Benefit (CERB) Application — Step by Step Instructions (Please review this post before starting your application!)   Start your CERB Application (You will be re-directed to CRA Account at Canada.ca) What should you do when you stopped...
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What is the Canada Emergency Response Benefit (CERB) If you have lost income because of COVID-19 pandemic, the Canada Emergency Response Benefit (CERB) will provide you with temporary income support of $500 a week for up to 16 weeks. How...
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Unfortunately, there is no update regarding extending existing EI benefit weeks on regular or sickness claim. All EI claims are still processed according to the existing criteria. The only alternative we know is the Canada Emergency Response Benefits (CERB), however...
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The Government of Canada has announced a temporary special measure for people who have stopped working due to the coronavirus (COVID-19). Employment Insurance commission has approved the waiving of the 1 week waiting period for claimants who have been quarantined...
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It is said on Service Canada’s website that EI claimant may be able to travel outside of the country while on EI. If the travel is over the weekend, then you will not have any problem. EI processing does allow...
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