Please keep in mind that you are to report any earning you made while collecting your EI weekly benefits. You must report the weekly gross income (amount before EI / CPP / Fed Tax deduction). You may use the reporting...
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If you recently exhausted your EI benefits You may be able to establish a new EI claim if you worked during your EI claim. To determine your EI eligibility, you should make an EI claim before you apply for the CRB. If...
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If you would like to find out the details of your EI claim file that is not disclosed by the Service Canada agents, you may request your complete EI file by filling an Access to Information and Privacy online request....
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If you are a teacher you may be paid Employment Insurance (EI) benefits. However, because of contractual arrangements in the teaching profession there are some variations to the EI rules. This means that: if you are a teacher under a...
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If your pregnancy ends before week 20, you could receive sickness benefits. If your pregnancy ends in week 20 or later, you could receive maternity benefits. Unfortunately, the Parental benefits are not available in this situation. You should know that if...
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  Under regular EI benefits, your weekly benefit is deducted roughly by 50% of your weekly earned gross income. This same rule applies to special benefits as well. Earnings paid or payable by your employer at the end of your...
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Suitable employment Several factors determine what will be considered suitable employment, including: Personal circumstances For example, job opportunities may not be considered suitable employment if: your health and physical capabilities do not allow you to commute to the workplace or perform the work...
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  How to protect your SIN If you have a SIN card, do not carry it in your wallet or purse—store it in a safe place Never use your SIN as a piece of identification Provide your SIN only when...
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Some Child Tax Benefits applicants who do not have appropriate immigration document do not qualify to obtain a Social Insurance Number. Under this circumstances, client must not call Social Insurance Registry for help. Client who has received a letter from...
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If you have lost your Record of Employment (ROE), either it’s carbon paper copy or electronic copy, there is always a way to replace it. If your ROE was issued as: Hand written ROE (carbon paper) If you are an...
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Since October 2020, all EI claimants are no longer able to register their My Service Canada Account using their EI access code. Clients must obtained a Personal Access Code separately from Service Canada through the following options: Online Request PAC...
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Please visit CRBCanada.ca for the latest CRB FAQ update Canada Recovery Benefits (CRB) Frequently Asked Questions (FAQ) – June 28th, 2021 update – CRB Canada...
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If you have discovered someone who is or might be frauding the EI program, you may report it to EI office by either calling the 1-800-206-7218 or you may visit your local Service Canada centre. Once the information has been...
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If you have delayed your EI application (applied beyond the 3 weeks grace period from the day you stopped working), you must still file you online application right away. Sometimes the online application will ask you what is the reason...
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* * * The information above is for reference only. As of 2021, CERB no longer exist and it was rebranded as CRB. This benefits can only be applied through Canada Revenue Agency’s online account. CRB was designed to help...
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CRA Account  – Step by step registration instruction Log into CRA account through Canada.ca – https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html (You may copy/paste the link in a new browser to access CRA Account sign-in page)   You have 3 options to register your CRA...
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One time insurable hours credit (bonus hours) As of September 27, 2020, EI claimants who are transitioning from CERB to EI will be provided with extra insurable hours credits. This change will stay in effect until September 25, 2021. 300...
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The Employment Insurance waiting period is a period of time that must be served before a claimant can begin to receive EI benefits.  It has been set at two weeks since 1971. Shortening the waiting period is expected to ease...
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We were advised that Service Canada centres no longer carry income tack package (T1 General form and instruction book) for CRA. For more information on 2020 income tax return, you may visit CRA’s website at: canada.ca/taxes-general-package. You may order your...
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How to order a paper ROE forms? Employers must call the Employer Contact Centre to order paper ROE forms. Service Canada no longer accepts orders for paper ROE forms by fax or mail.   Canada and the United States: Toll-free: 1-800-367-5693 TTY: 1-855-881-9874...
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Whatever the type of benefits you receive, EI payments are taxable income, meaning federal and provincial or territorial taxes, where applicable, are deducted when you receive them.At the time you file your income tax return, depending on your net income...
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Here are the basic criteria to qualify for the temporary Simplified Regular EI Benefits applicable only for all claim established after September 27th, 2020. You may qualify to Regular EI benefits if you: were employed in insurable employment; lost your...
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CERB FAQ (last updated October 8th,2020) source: https://www.canada.ca/en/services/benefits/ei/cerb-application/questions.html The Canada Emergency Response Benefit (CERB) ends when you’ve received 28 weeks of benefits or on October 3, 2020, whichever comes first. For those who applied through the Canada Revenue Agency, the...
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What constitute an earning? Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment...
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There has been news about an upcoming simplified EI program. Although the details has not been explained in detailed yet, we know the follow facts: The Canada Recovery Benefit (CRB) plan was included in an economic recovery bill that was...
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The CERB will be extended again for another 4 weeks, bringing it’s total benefits weeks to 32 weeks (currently still 28 weeks since last update). If you are currently receiving CERB through Canada Revenue Agency directly, you will have to...
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  If the reporting system ask you to call EI call centre after you have completed your EI report, you normally have to call them through the 1-800-206-7218 phone line. Unfortunately, due to extreme high volume of the calls, many...
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As of August 8th, 2020,  selected Service Canada centres were re-opened to the public with limit services. (Click the link to see Google Map location) Ontario Region: Scarborough / West Humber / College St / Etobicoke / North York /...
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CERB Online Application – Step by Step Instructions If you are unable to apply online, you may use CERB Telephone application service instruction (click Here)   Step 1 Log into CRA account through Canada.ca – https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html (You may copy/paste the...
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How to return or repay a CERB payment If you still have the original CERB cheque You can return the cheque by mail to the address below. If you don’t have the cheque or were paid by direct deposit You...
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