Service Canada email request If you are unable to reach EI call centre, there is an alternative way. Service Canada started an eform service. You can send them a message through their online E-form portal. Service Canada centre agents will...
Benefits increase The Federal Government has decided to increase the number of benefit weeks for the EI sickness benefits. It will increase from 15 weeks to 26 weeks. The 26 weeks sickness benefits will only apply to claims that start...
Want to be part of the 2021 Census? We are looking for Administrative Assistants (new!) Closing date: 2021-07-20 Statistics Canada Calgary (Alberta), Edmonton (Alberta), Prince George (British Columbia), Kelowna (British Columbia), Victoria (British Columbia), Surrey (British Columbia), Vancouver (British Columbia),...
The basic rate for calculating Employment Insurance (EI) benefits is 55% of their average insurable weekly earnings, up to a maximum amount. As of January 1, 2022, the maximum yearly insurable earnings amount is $60,300. You can receive a maximum...
Apply as soon as possible after you stop working. If you apply more than 4 weeks after your last day of work, you may lose benefits or have your benefit amount reduced. Service Canada EI office collects the personal information...
Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment in another country, whether or not...
The sale of your personal property does not consider as income, therefore you do not need to report it in your EI report....
Information for medical professionals Caregiving benefits are available to eligible caregivers who provide care or support to a patient who is critically ill or injured or in need of end-of-life care. Caregivers must be family members or someone who is...
Until September 24, 2022, you only need to have accumulated 420 hours of insurable employment during your qualifying period to qualify for EI benefits and receive a minimum of 14 weeks of benefits. This temporary rule will be replace...
You now only need to accumulate a minimum of 420 cumulative insurable hours to receive a minimum of 14 weeks of EI benefits. Until September 24, 2022, you only need to have accumulated 420 hours of insurable employment during your...
There has been an update on EI policy that talks about dismissal related to mandatory COVID-19 vaccination. If you have decided to leave your job because you did not comply to the company’s COVID-19 vaccination policy, EI processing agent may...
Due to a higher number of Employment Insurance application, Service Canada EI processing will conduct a claimant verification call after you have filed your online EI application. Normally, the telephone number will show “No Caller ID”, sometimes the phone will...
Employees may choose to have termination earnings, such as severance pay, which are payable on separation, sent directly to a financial institution to purchase a regular RRSP, or a non-commutable and locked-in RRSP. Whether the claimant accepts a cheque and...
Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada There are many sophisticated frauds and scams in Canada – with new ones invented daily. Many frauds and scams attempt to mimic real federal government services to...
A Canada Pension Plan and employment insurance (CPP/EI) ruling is an official decision made by an authorized officer of the Canada Revenue Agency (CRA). The ruling confirms whether a worker is an employee or is self-employed and whether the worker’s...
Claimants are not normally considered to be available for work when running for an election in the near future, and while spending most of their time on the election campaign, especially in cases where they temporarily left their employment for...
In a situation where you have delayed your EI application with good cause or caused due to a situation that’s out of your control, you may submit the EI Antedate form to explain to the EI processing agent the reason...
How to apply for Employment Insurance Affected workers are encouraged to apply for Employment Insurance (EI) benefits online, as soon as possible, even without a Record of Employment. Service Canada no longer issues regional reference codes with respect to flooding or wildfires...
Sometimes, due to unforeseen circumstances, an EI claimant may not have the opportunity to reach out to EI call centre to seek their claim information. In this situation, you can appoint a third party person to have access to your claim information....
Mistakes to avoid This tutorial provides helpful information on the most common errors that occur during completion of the Record of Employment (ROE) form. Block 12 – Final pay period ending date Block 12Â is a mandatory field. It must match...
Please keep in mind that you are to report any earning you made while collecting your EI weekly benefits. You must report the weekly gross income (amount before EI / CPP / Fed Tax deduction). You may use the reporting...
If you recently exhausted your EI benefits You may be able to establish a new EI claim if you worked during your EI claim. To determine your EI eligibility, you should make an EI claim before you apply for the CRB. If...
If you would like to find out the details of your EI claim file that is not disclosed by the Service Canada agents, you may request your complete EI file by filling an Access to Information and Privacy online request....
If you are a teacher you may be paid Employment Insurance (EI) benefits. However, because of contractual arrangements in the teaching profession there are some variations to the EI rules. This means that: if you are a teacher under a...
If your pregnancy ends before week 20, you could receive sickness benefits. If your pregnancy ends in week 20 or later, you could receive maternity benefits. Unfortunately, the Parental benefits are not available in this situation. You should know that if...
Under regular EI benefits, your weekly benefit is deducted roughly by 50% of your weekly earned gross income. This same rule applies to special benefits as well. Earnings paid or payable by your employer at the end of your...
Suitable employment Several factors determine what will be considered suitable employment, including: Personal circumstances For example, job opportunities may not be considered suitable employment if: your health and physical capabilities do not allow you to commute to the workplace or perform the work...
Some Child Tax Benefits applicants who do not have appropriate immigration document do not qualify to obtain a Social Insurance Number. Under this circumstances, client must not call Social Insurance Registry for help. Client who has received a letter from...
If you have lost your Record of Employment (ROE), either it’s carbon paper copy or electronic copy, there is always a way to replace it. If your ROE was issued as: Hand written ROE (carbon paper) If you are an...
Since October 2020, all EI claimants are no longer able to register their My Service Canada Account using their EI access code. Clients must obtained a Personal Access Code separately from Service Canada through the following options: Online Request PAC...